Terms and Conditions
Effective Date: 3 of August of 2025
Welcome to TaxiBCNAeroport ("we", "our", or "us"). These Terms and Conditions ("Terms") govern your use of our taxi booking platform, including our website and any associated services (the "Service"). By accessing or using the Service, you agree to be bound by these Terms.
1. Eligibility
To use our Service, you must be at least 18 years old and capable of entering into a legally binding agreement. By using the Service, you confirm that you meet these criteria.
2. Service Description
We provide an online platform that allows users to book taxis and transportation services. We connect passengers with drivers but do not operate the vehicles ourselves unless stated otherwise.
3. User Obligations
When using our Service, you agree to:
- Provide accurate, current, and complete information.
- Use the Service for lawful purposes only.
- Not engage in any activity that may interfere with or disrupt the Service.
- Not impersonate another person or misrepresent your identity.
4. Bookings and Payments
- All bookings are subject to availability and confirmation.
- Pricing is displayed before final confirmation and includes applicable taxes unless stated otherwise.
- Payment can be made via approved payment methods on the platform.
- In some cases, a cancellation fee may apply (see section 6).
5. User Accounts
To access certain features, you may need to create an account. You are responsible for:
- Maintaining the confidentiality of your login credentials.
- All activity under your account.
We reserve the right to suspend or terminate accounts that violate these Terms.
6. Cancellations and Refunds
- You may cancel a booking through the platform. Cancellation charges may apply depending on the timing.
- No-shows or late cancellations may result in partial or no refund.
- Refunds (if applicable) will be processed to the original payment method within a reasonable time.
7. Driver Conduct
We strive to partner with professional and licensed drivers. However, we are not liable for the behavior, performance, or actions of independent drivers.
8. Limitation of Liability
We are not responsible for:
- Delays due to traffic, weather, or unforeseen circumstances.
- Loss or damage to personal belongings.
- Any indirect, incidental, or consequential damages arising from your use of the Service.
9. Termination
We reserve the right to terminate or suspend your access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or the platform.
10. Privacy
Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.
11. Changes to Terms
We may update these Terms at any time. When we do, we will revise the “Effective Date” at the top. Continued use of the Service after changes constitutes your acceptance of the updated Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Spain, without regard to its conflict of law principles.